Freight forwarders could be likened to that of travel agencies. Each freight company relies on the carriers, the airline and shipping lines, to provide the mode of transport. Freight companies merely manage their relationships with these service providers to obtain space and price. It is an industry driven by people not planes and ships. Flexibility and understanding of your customers requirements is what we believe makes a successful freight company.
We understand we are very much an extension of our customer’s operation, an external shipping department in short. We understand that every customer is unique, that freight programs need to be tailored to suit our customers. It is not acceptable to “fit” a customer into our service offering, we should fit theirs!
We listen to what YOU want and strive to provide cost effective and time saving solutions for you to reach your goals. We aim to go beyond providing just rates, pre-alerts and delivery times.
From our experience in dealing with many industries in the past we understand the intricacies about getting your product to store on time and the type of problems it causes when it doesn’t.